The Coffee Industry Corporation has also been given the mandate to conduct both scientific and economic studies through its Research and Grower Services Division (R&GSD). The aim of these research activities are to improve efficiency and productivity within the coffee industry. Research activities are conducted in lieu of identified farmer needs and are implemented on a demand-driven approach which tries to address these needs. The studies are then documented in a variety of publications and disseminated through various media for stakeholder consumption.
State-of-the-art facilities are located at the R&GSD which provide multi-skilled researchers attached to the division with necessary resources for conducting of specific research activities. Over the years since its establishment research findings have greatly assisted the Papua New Guinea Coffee Industry.